FAQ

Frequently asked questions

Short, clear answers. The information here is not legal advice.

Choosing a service and tests

Which service fits my need?

Training develops team skills; consulting supports company investment, policy or planning decisions; implementation builds a system for a defined job. None requires purchasing another.

We are a small team with heavy workloads. Where do we start?

A defined recurring job can go directly to workflow scoping. If the job is unclear, a single-process assessment is an option; a company-wide assessment is not required.

Does the workload calculator store my task data?

Task names and answers remain in the browser; no company/contact details are required. General anonymous page analytics are separate. The calculation does not recommend investments, savings or AI suitability.

Must we buy another service?
  • No. We choose the work matching your need. Reusable prior information is not billed twice for the same work.
Who coordinates any specialists?
  • I am your single point of contact and coordinate specialists or implementers, explaining roles and costs in advance. Regulated professional decisions remain with the qualified specialist.

Training

How do half-day and full-day training differ?

The half day uses demonstrations and questions. During the full day participants practise on laptops, receive feedback and a group learning report, with email questions after the course.

Is a department curriculum custom training?

No. Department and management curricula are ready-made options. Employee interviews and new exercises based on your work are custom training.

How many people can attend?

Standard half-day and full-day training groups have up to 15 participants. For larger teams, we plan separate groups and dates together. For custom training, I agree the participant count, duration and depth around your needs and quote accordingly.

Is the 30-day follow-up included?

The full-day course includes 30 days of email questions about the training. Two live sessions, new tasks and progress assessment are a separate follow-up programme.

What do we receive from custom training?

I discuss learning goals with management and work steps with employees, then prepare content, exercises, templates and assessment using suitable examples. A custom learning programme, working material and skills assessment. Any follow-up is defined in your proposal.

Does training identify our investment opportunities?

Training produces learning and skills assessment. The Opportunity Map examines actual work and evidence to support investment priorities.

Consulting

Is there a separate executive briefing?

There is no separate briefing product. General management content is a training option; company-specific goals are addressed in the first stage of the Opportunity Map.

What does the Opportunity Map deliver?

A reasoned decision report, priorities, a pilot definition, a 90-day plan and management presentation. Existing software, automation and process changes are considered alongside AI.

Do Use Rules guarantee legal compliance?

This policy work is distinct from an investment map or technical security installation. Required legal or technical review and its cost are explained in advance and coordinated by me.

Can you review supplier proposals?

I define user steps and exceptions, compare scope, costs, data, maintenance and exit terms, and prepare requirements and acceptance tests. Requirements, a reasoned comparison, cost assumptions, a specification and an acceptance test plan.

Are project oversight and ongoing advisory the same?

Oversight follows one defined project and acceptance. Ongoing advisory addresses the company’s monthly decision agenda with monthly billing periods and written scope.

Applications

Who handles software and connections?

I do the work or coordinate the required implementer or specialist. Features, accounts, data, costs, timing and acceptance are written first; unreviewed connections receive no guaranteed promise.

Can we continue with another implementer?

Yes. Use consulting reports and specifications with your team or another implementer under the agreed rights. The same reusable information is not charged twice, and I can coordinate required work.

Can you develop an application beyond the standard packages?

Yes. We can discuss an application tailored to your needs. I review the work, required features, system connections and technical conditions, then provide a custom scope, timeline and price proposal.

Does a licence transfer source code and company data to us?
  • Source delivery, the right to use software and ownership of its code are separate matters. The website chatbot licence includes clean product sources for the purchased version, an installation package and guides; the entire development repository or redistribution rights are not automatically included.
  • These terms do not automatically apply to other applications. Deliverable files, usage rights and any source-code transfer are specified separately in each written proposal.
  • Access, export format, retention and deletion of company documents and resulting records are specified separately. The licence price does not automatically transfer every record or backup, or mean immediate deletion.

Prices and start dates

Where can I see prices?

Service pages show training group prices and consulting entry fees and scope. Custom training and applications are quoted according to your needs.

When can we start?

Training and consulting start no earlier than two weeks after proposal acceptance, by agreement. Implementation timing follows connection, data and acceptance scope.

Meetings and contact

Is the introduction free?

Yes. A 15-minute introduction, with a scope follow-up when necessary. It does not provide free company analysis, investment priorities or a return report.

When will my request receive a response?

First response within three working days. A request is not a confirmed appointment or purchase; a suitable time is agreed together.

Can I contact you through chat?

Yes, through the chat request option or introduction form. Do not submit confidential patient, client or customer files to this public chat.

Are training and consulting meetings in person?

İzmir: Introductions can be in person; service work is in person. Manisa, Aydın and Muğla: Introductions by phone, contracted work in person. Elsewhere: Introductions by phone, preparation by phone or online, training and on-site consulting in person. Follow-up meeting formats are set in the work plan.

How do we meet during application projects?

İzmir: All meetings in person or by phone. Manisa, Aydın and Muğla: By phone; custom applications may also include in-person meetings. Other provinces: All meetings by phone. Written scope, permissions and acceptance remain separate requirements.

Do we need to send company documents?
  • For the initial conversation, describe your goal, workflow and tools; you do not need to send confidential files.
  • Standard courses use prepared fictional examples.
  • If real data is needed, we agree what information is processed, in which accounts and with whose access before work starts.
What happens in the initial conversation; is paid analysis compulsory?
  • The free 15-minute conversation covers your need, tools, people involved and target date.
  • If the scope is clear, I prepare a proposal; otherwise we clarify the missing scope information.
  • Identifying company investment opportunities is a separate consulting engagement. A defined implementation does not require buying training or consulting first.