Privacy notice (KVKK)

1. Data controller

Doğan Çoban
Manavkuyu Mah. 275 Sk. No: 4 D: 22, Bayraklı / İzmir, Türkiye
Email: kvkk@dogancoban.com

2. What data I process

• Contact and request data: Information you share when you reach me by email, phone or WhatsApp:
  • Full name, company and job title
  • Email address and phone number
  • Industry and number of employees
  • The content of your request, the days that suit you and our correspondence
• Meeting and proposal data: Notes I take during the discovery call; the summary and proposal I send you.
• Contract and invoicing data: If you buy a service, the information needed for the order, the invoice and the service (trade name, tax office and tax number, address, authorized contact person).
• Site usage data:
  • Technical logs the hosting service keeps for the site's operation and security: IP address, browser information, time of request.
  • Cookieless, aggregated visit statistics: which pages were viewed, where visitors came from, device type, country.

I don't ask for special categories of personal data (such as health, religious or biometric data); please don't share them.

3. Purposes

• To respond to your request, and to schedule and hold the discovery call
• To prepare and send the summary and proposal
• To set up and perform the service contract: training, consulting and follow-up
• To meet invoicing, tax and accounting obligations
• To keep the site running securely and properly, and to understand how the site is used through aggregated statistics
• To exercise and protect rights in the event of a dispute

I don't send you promotional emails without your permission.

4. Legal grounds

I process your personal data on the following grounds under Article 5(2) of KVKK:

• Establishing or performing a contract (subparagraph c): Responding to your request, preparing the summary and proposal, and concluding and performing the contract.
• Legal obligation (subparagraph ç): Invoicing, tax and accounting records.
• Establishing, exercising or protecting a right (subparagraph e): In the event of a dispute.
• Legitimate interest (subparagraph f): Site security and technical logs, aggregated visit statistics, keeping business correspondence in order. I do this in a way that does not harm your fundamental rights and freedoms.

5. How data is collected

I collect your data in these ways:

• Through the emails and WhatsApp messages you send and the phone calls we have
• During the discovery call and the work
• Automatically, through the site's hosting and analytics tools

6. Transfers

I don't sell your data or share it with anyone for marketing. To the extent the service requires, it may be transferred to these recipients:

If you choose to message me on WhatsApp, your message passes through WhatsApp (Meta) infrastructure. That service's own privacy terms apply.

7. Transfers abroad

The servers of Zoho, Google and Cloudflare are outside Türkiye. Because I use these services, your data may be transferred abroad. Such transfers are made in line with the conditions in Article 9 of KVKK.

8. Retention

• General rule: I keep your data for as long as the purpose it was processed for requires, and for the periods set by the relevant legislation.
• Correspondence that doesn't lead to a contract: Deleted no later than 2 years after the last message.
• Invoicing and accounting records: Kept for the periods set by tax legislation.
• When the period ends: The data is deleted, destroyed or anonymized.

9. Your rights

Under Article 11 of KVKK, you have the right to:

• Learn whether your personal data is processed
• Request information about it, if it has been processed
• Learn the purpose of the processing and whether the data is used in line with that purpose
• Know the third parties in Türkiye or abroad to whom it is transferred
• Request correction if it is incomplete or inaccurate
• Request its deletion or destruction under the conditions in Article 7 of KVKK
• Request that any correction, deletion or destruction be notified to the third parties to whom the data was transferred
• Object to a result against you that arises from analysis exclusively by automated systems
• Claim compensation if you suffer damage because of unlawful processing

10. Applications

You can send your requests in writing, together with information that verifies your identity, in two ways:

• By post to the address above
• By email to kvkk@dogancoban.com

I will conclude your application free of charge within 30 days at the latest. If the process involves an additional cost, the fee schedule set by the Personal Data Protection Board may apply. If your application is rejected, if you find the answer insufficient or if no answer is given in time, you can file a complaint with the Board.

11. Changes

I update this notice when necessary; the current version is on this page.